You could try to do it all in-house
SRS Consulting provides expert call center strategy, business process reengineering, and change management.
Whether opening a new call center, or improving the efficiency and effectiveness of an existing one, we provide eye-opening perspectives and high-impact solutions to the hospitality industry.
Assessment
Our deep-dive into your existing or needed call center operations allows us to produce an in-depth, actionable analysis of your current processes. We present our findings as a detailed report with high-impact improvement recommendations.
Education
We believe executive buy-in is essential to every successful transition, so we focus on making sure decision-makers are personally brought up to speed on our analysis’ findings and what it means to the company’s bottom line.
Improvement
Our high-impact improvement recommendations aren’t just fluff. We are fully prepared and equipped to follow through and help manage the changes smoothly and professionally. Our clients love the high degree of continuity between analysis, planning, and execution.
Our story.
Our founder’s decades of experience at every level of the hospitality industry, from the {lowest job} to the {highest job} continue to inform our approach.
Susan got her start in hospitality in XXXX year as a ________________. From there, she went to school for _____________ and began working at/in __________ as a __________. Over the years, she climbed the ladder in her career, eventually becoming Head of Awesomeness where she oversaw _____ and effectively {accomplished a big/measurable thing}.
Seeing the need for call center expert services, she made the shift into the role of consultant and SRS Consulting was born. Today, she works with {how do you describe the companies/clients you work with? Fortune-something? High-end somethings?}
Let's Talk
We will have a meeting or series of meetings to discuss your organization’s needs and plans and how SRS Consulting can help, whether through our consulting services, implementation, business process reengineering, or change management.
The Magic Happens
We work our magic on your behalf, getting to know your business from the inside out and providing that invaluable third-party expert perspective on untapped areas of growth and improvement. Every tip you need to improve or open an effective call center will be in our in-depth assessment and findings presentation.
The cherry on top
We don’t have to just leave you after consultation services have ended. What if the brains behind the high-impact recommendations were overseeing actually implementing them? Our expertise in change management makes transitions and implementations a breeze.
Let's begin the conversation...
- (123) 456-7890
- email@yourdomain.com
- 123 Street St., City, State
